Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking In a statement, the ACCC alleges that Fitbit made a number of statements to consumers between March 2020 and February 2022  that indicated they would not be entitled to a refund or only to a refund under certain conditions. ACCC Chair Gina Cass-Gottlieb noted that this isn’t the first time the Google-owned company has fallen afoul of the regulator and reminded consumers that their automatic consumer guarantee rights cannot be excluded, restricted or modified. The watchdog noted, in one instance, a consumer was denied their right to a refund or replacement over a faulty device that was itself a replacement for another faulty device. Another was denied a refund after encountering technical issues with a product that could not be resolved. Back in 2017, Fitbit was taken to court by the ACCC over similar claims the company was misleading customers about their right to a refund. Despite the similarities between then and now, Australia’s competition regulator insists that it is not alleging a breach of the undertaking provided by Fitbit in 2018. The news also follows just months after Fitbit began a recall of its Ionic smartwatch, following reports that the lithium-ion batteries inside the device are overheating and burning users.

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