Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking It’s a bit confusing at times because NBN Co sometimes stylistically refers to itself as nbn (lower case), but whether you see it in lowercase form or full NBN Co form, it’s in reference to the company. Generally, whenever you see all-caps ‘NBN’ by itself, on this site or other places online, it’s safe to assume that it’s in reference to the network side of things. Now that the NBN design and rollout phases have finished, “wholesale” just means that NBN Co is responsible for the ongoing operation and, ideally, smooth sailing of the NBN. Meanwhile, “broadband” is a term that’s been used for decades for fast internet but, mercifully, expectations have changed from when ADSL2+ was one of the fastest forms of broadband. Finally, “access network” describes where the NBN sits between other networks: namely, squarely between the private network in your home and the providers selling plans. Because the design and rollout phases of the NBN are finished, NBN Co is now focused on upgrading the network, specifically opt-in technology upgrades for many Fibre-to-the-Node (FTTN) and Fibre-to-the-Curb (FTTC) homes around Australia.

Loss of internet or phone connection (which includes outages or dropouts) Problems with getting connected Concerns about download or upload speeds Missing equipment Incorrect or missing address Making appointments (this includes when a technician doesn’t show up) Delays for service connection

Still, if you want to reach out, you can speak with someone at NBN Co by calling the 1800 687 626 contact number, which is the place to call for general enquiries.