Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking Aussie Broadband is also the most transparent provider about its practice, providing up-to-date information on CVC and POIs in your area (giving customers a more honest estimate of potential speeds). You pay slightly more for Aussie’s outstanding service, but it’s worth every cent. In contrast to other NBN providers, Aussie also offers consumers the ability to “Build Your Own” NBN plan by mixing and matching the inclusions they want to fit their budget. A shortlist of Aussie Broadband NBN plans ordered from cheapest to most expensive can be found below. Aussie Broadband internet is also home to the most varied plans, with everything from the most basic NBN 12 plan to Ultrafast NBN 1000. They even created a new speed tier - NBN 75 - designed to fill the gap between NBN 50 and NBN 100. Take a look at Aussie Broadband’s site for more information on Senior’s packages and call rates. It’s one of the only providers that openly discusses its CVC (Connectivity Virtual Connectivity) capacity. Aussie even encourages potential customers to see how much is available at their closest POI (Point of Interconnect) so they can sign up with the peace of mind knowing they’ll get what they paid for. When you search your local POI on Aussie’s website, you will find an up-to-date graph of the amount of traffic (downloads and uploads) vs. the POI’s CVC capacity. If traffic meets or exceeds the CVC benchmark, users in that area will experience congestion issues. In that case, Aussie Broadband will buy more capacity from NBN co to meet demand, but that takes time. Aussie Broadband provides this information so users know what to expect in the interim. Here’s a sample from our local POI. If that straight-up, no-nonsense approach to customer service isn’t Fair Dinkum, we don’t know what is.
Phone-based support from 8am to midnight AEDT Monday to Sunday via 1300-880-905 (closed Christmas Day and Good Friday). Online chat available 9am-5pm Self-service options in your account dashboard
How to sign up and connect to Aussie Broadband internet Once you’ve signed up online, it could either take hours or weeks to get internet access depending on whether or not you have an existing NBN connection. If you’ve already got an NBN connection with another provider, you could be switched over to Aussie Broadband before you go to sleep that night. However, if you’ve never had an NBN connection at your premises before, NBN will need to send out a technician to your home to get you connected. This could be in a few days or a few weeks, depending on availability. If you need a technician, you’ll need to be home for the NBN installation. This usually takes less than one hour to complete. What Aussie does offer in the entertainment space is, the David to Foxtel’s Goliath, Fetch TV. At the time of writing, Aussie Broadband is one of the select few internet providers in Australia still offering TV and internet bundles. For an extra $10 per month on the above NBN plans, you can bundle a Fetch Mini 4K streaming box, and if you’re looking for a multi-room setup, you can bundle both a Fetch Mini and a Fetch Mighty (4K) set-top box for an extra $25 per month on Aussie’s NBN 100 plan. It’s worth noting that Aussie Broadband’s Fetch bundle doesn’t include any Premium channel packs, so you will pay an extra $6 per month for every primo pack (otherwise, you’ve pretty much got yourself a fancy free-to-air machine). If you’re looking for a better bundle, here are the most popular NBN/pay-TV bundles currently on offer. If you’re interested in a home wireless internet connection, you can compare NBN alternative plans from other providers below. It’s also worth shopping around for other modem router brands if you know what you’re looking for. For around the same price, you can pick up a modem router like D-Link’s DIR-879, for example, which will offer you better range in your house and better speeds across all your devices. When it comes to the most recent data from the ACCC on NBN provider performance, Aussie Broadband internet managed to deliver 96% of download speeds and 84% of listed upload speeds during peak hours. Although that first figure might sound pretty high, it actually puts them in last place when it comes to the 12 providers that the ACCC shortlists as top performers.